I work in a senior home. We refer to the people who live there as residents since they are not "sick". My job is suppose to be an activity coordinator, basically i'm the one who is in charge of running bingo and all the other recreational activities.
As far as work goes in being able to speak to anyone about this. I can go to my supervisor who is the administrator of the building, she's doing what you can as far as the problem resident is concerned. But she's one of the people who is talking about me behind my back. We don't really have an HR department because the company i work for is small so, a lot of us wear many different hats so to speak. The only other option i have would be to go to the owners but i don't rally feel comfortable talking to them for one and two, i know they would side with my boss. I would love to quit but that would mean finding a different job and that takes time. I also need the health insurance to pay for my medications.