I would talk with you....I am not sure of your work situation...in the meaning of resident's...and patient's....what the difference is...or what context that confers...with your position at work...

That being said....it sounds like no one has your back at work....which kind of leaves you swinging in the breeze....especially if it is stressful...and you are the one to give care...and meet the needs of others....

I am of the opinion that there is nothing better than a good cry when needed....though not at my place of work where I need to maintain...Is there no one you can talk to?...I have had situations...in a working environment...where the managers of different departments would attempt to undermine each other...and create power struggles and try and do go arounds against the owner.....those are horrific conditions to work in...

Is there an HR department you can speak with...?....I have a brain injury....and conflict is quite frightening to me....I have used writing what I need and what my courses of action are....down to paper...then making an appointment with the person the conflict needs addressing....asking them to read it...and then discussing it from there....

Being able to put my thoughts down and getting what needed to be voiced in the way I could phrase it without duress.....and fully expressed....was helpful for both sides....and usually allowed the discussion afterwards to have a more positive outcome....in the sense with was....working together...to resolve conflict...rather than....one person coming across as the 'why is he like this' person...a you against them mentality....

It also gave the other person a way to have resolutions.....presented...for choosing...possibilities....when they may not have known what to do....or how to resolve the issues.........sometimes people are put in charge that really don't have the skills to BE IN CHARGE....and offering them solutions...or explicit reasonings and options...are just what both parties need....

I hope you can find something that works to help....for all parties...instead of you just being ground down....you will not be able to sustain that....and really you shouldn't be expected to...by anyone....especially your own self....don't forget to be kind to yourself too.....especially if you are trying your best....