Quote:
Originally Posted by BlueInanna
That would be a nice thing, getting an actual person to speak to on the phone. Banks are the worst. They control everything and do whatever they want. Bank of America only has one teller inside the bank now - the lines go out the door. I once said something loudly in the middle of the line, and everyone in line joined in with some yelling. We told the teller to get the manager, because we've already filed complaints and this is still happening. They said there's nothing they can do because the decision came from high up and it's causing them problems too. It's all such bull ****.
Good for you helping these changes happen.
|
Hi. Oh, fine, Bank of America. You are sure doing your job, aren't you. But hey, BlueInnana, guess what??!! I found a bank that answers the phone in person!!!
If they can't right then, I they immediately connect me to leave a message and they call back right away. They even have a "personal banker" I can talk to if I need to. Do you have locally owned banks where y ou are? If you do, check them out. I suggest making a phone call before you go in in person, to "test" them and their phone "system" or lack thereof. Maybe, like my bank they do not have a phone "system" at all.
Credit unions had been a good option for me, too, but the one I'd been a member of for 20 years got worse, and worse, and worse on the phones. I told them for over two years that if they didn't give better phone service like t hey used to, I'd go elsewhere. It got even worse -- believe it or not -- the last time I tried to get them on the phone -- T.H.E. L.A.S.T. T. I. M. E. --the message said: You are number twenty two on the line."
Still the concept of credit unions is excellent. The members "own" the credit union, and, supposedly, they invest locally in your community. So you might also want to check some of them out, too.
Best wishes!!!!!