I think I've hit a point today where I feel like this is just a waste of my time. I've been trying to stay optimistic but it only takes a few words and actions to send me in the opposite direction. Yesterday I was there to see her give another client extra time and I've seen this often. Today she takes up my time on the phone and then comments on me getting there 6 minutes late. She's known for taking a situation that she does wrong and turning it so that I'm the one with the issue. I'm sure at one point she realized that the session was heading south really fast and time was out. Even the way we left off was abrupt.