We have this lady that lives upstairs from me with her 10 year old son. They are not suppose to live in our apartment community. The lady's mother has the rightful lease on the unit.

I live under these "squaters" as the law calls them. The lady yells at her son, she doesn't wash his clothes regularly and also drags him home at 2:00 am - 3:00 am in the morning, he doesn't get sleep, is very pale, has dark circles under his eyes and the mother's yelling and cussing at the son wakes me up.

I contacted child protective services in writing and all they did was call the mother (the actual abuser) and ask her if she did those things. She denied everything and accused us of lying to the authorities.

Some of the tenants tried to get the apartments involved to help the child...they sent the maintenance man to change the lock and put the mother and child out on the street. The mother then locked the top lock and refulsed to come out of the apartment. The maintenance man said that he would call the cops (cops couldn't do anything, they could only tell us that the landlord has to go through a formal eviction process).

This situation is totally depressing. Is there any way to get someone responsible involved? Some kind of child protective service agency that actually will help the child have a better life?