I read the article and honestly, to me this system sounds just horrible. To me it feels that a therapist who adopts this system wants to please her client, wants her clients to be content and happy with her all the time. But I think I need to be able to really hate my T sometimes and I need that my T wouldn't try to get away from this hatred via feedback forms. I don't expect my opinion to make any sense to many people but to me all these steps that attempt to make therapy process something that can be measured or clarified are just attempts to simplify something that can't be simplified.