A+ Microcomputer Technician Certificate
Curriculum CIS.APL.CERT (C407N)
The A+ Microcomputer Technician certificate is designed to provide students with the skills necessary to obtain an entry-level position in the growing specialty of PC technical support. The courses parallel CompTIA’s A+ exam objectives.
Upon successful completion of the A+ Microcomputer Technician program, the graduate will be able to:
demonstrate an understanding of computer hardware and software;
apply customer service and end-user support principles when dealing with customers and individuals lacking a technical background;
demonstrate knowledge of installing and configuring software and hardware;
communicate effectively with clients, verbally and in writing;
demonstrate critical thinking in problem solving;
work effectively in teams; and
apply the skills that are the focus of this program to business scenarios.
Last Update Effective: 8/23/15




Semester One
Credit Hours
*
CIS 105◊
A+ PC Hardware & Software
3
*
CIS 106◊
A+ PC Maintenance & Repair
3
*
CIS 174◊
Windows Client-Server System Administration
3
#
CIS 210◊
Data Communication & Networking Fundamentals
*
3
*
*
*
12
*
*
Total credits required
12