I texted a crisis hotline last night. I didn't find it helpful.

The girl I was talking to gave me the same scripted response to everything I said: "you're brave, you can do this!" I felt like I was talking to a robot...

I know the girl means well (because she IS a volunteer and DOES care about people's wellbeing), but i felt like I couldn't have a conversation. No matter what I said, I got the same response. (I assume she's trained/instructed to give certain responses, but still.) I felt like I was wasting my time.

I guess I just wanted someone to tell me "I understand" or "what's going through your mind?", not "you're brave for contacting us!" 8 times. I mean, I get that I'm "brave", but reaffirming 8 times seems kinda robotic, no? And of course she was pushing to end the conversation after 15 mins, when the entire time I just wanted to say why I wanted to kill myself...

Are all these hotlines like this?