on the subject of these hotlines, do you know what I hate?

when clearly you're in distress and the operator just rushes you

like, they limit you to like a few minits sometimes just because they have other people to speak too

well.. get more operators?. ask if I can call back at another time?

don't just leave me hanging

I agree with the OP, in general these lines do follow an automated response

most times I come away not feeling any better

i've spoken to I think 1 or 2 people that did offer me hope, (1 even doing a safety plan on the phone), but most of the time it's like calling a machine.

the people behind the desk may be real, but it's still a recording

or something