Perna,
I've had a few Pharmacy nightmares myself. I once actually received someone else's Ambien and didn't realize it until I got home. I have insomnia now and wish I had kept it

About a month ago, I had given the pharmacy a script for Ativan. When I called the next day to see if it was ready, I was told that they had not received the script. The lady then started questioning me along the lines of like I was an addict. I felt like an idiot. I didn't get my meds. until the next day and was infuriated the rest of that day. It would have been a great time to have an Ativan, you know?
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so this nice looking pharmacist asked how can he help and I start angrily asking why they're trying to kill me :-)
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That quote is priceless, Perna!! I love it. Why, oh why, did it have to be the nice looking pharmacist? Isn't that always the case? LOL
It sounds so confusing to me, too. It's not you! I'm surprised any of us make it having to deal with the pharmacies AND the insurance companies. It's a recipe for disaster. I'm glad you got it settled