I hate having to complain or question work that's been done for me because I don't have much of a "middle ground." I'm much much better than I use to be but I still get anxious when I have to go into a bank or get something like this medicine situation fixed because I have a hard time not going into "kill" mode. Things seem so rational to me and I just can't understand how they could get so wrong and need fixing in the first place. So I start by pointing out my problem, usually using Perna words that no one understands :-) and then I'm off to the races because I'm not understood right away and I get desperate the world will come to an end. For some reason, I'm loathed to start such an interchange.