My last (NHS) therapist would sometimes briefly talk about her other clients in a general way, and imply that her techniques and suggestions really helped them. She'd do that more when she realised that nothing was working for me. It just made me feel even more defective and useless.

The therapy centre was a huge converted warehouse, and you entered a large room with about twelve rows of seats facing double glass doors. The therapists would come through these doors and shout out your name, which I thought was a little intimidating because it was so indiscreet. Walking back through those doors when your therapy session ended was worse though, because you were confronted with a sea of faces all looking at you! There should have been another way out.