Yes, it is insane some of the things they say.

I have a cool, practical approach to them now.

The private therapist I saw for a short course wasn't like this. It's the system that makes some of them act this way, I think. The private therapist felt like a friend. She got tears in her eyes when I was telling her about my past! Unbelievable! About six weeks later, she popped into my workplace just to say nice things.