Well, therapists may say things in different voices. They are only human. Most important is that we as patients start to understand that therapists work for somebody who want results. If they don't make progress with a patient (and cannot give a professional account for that), their boss or the insurance company will start to be impatient. If the therapist cannot document for those who pay them why the patient isn't moving forward, then it might happen that sessions have to stop. If a patient is told that she or he has the capacity to become better, the patient has to take the chance. The therapist is not a good fairy with a magic wand.

In my view psycho-education should be about the frames the Psychiatrists an Psychologists work inside as well. That may help the patient to understand that he or she don't have to hurry up to become low in depression, but to understand that she/he has to use the resources when they are available.

I had good luck with my therapist. He took the time, that is followed me in my ups and downs. He showed that he trusted in me and believed that I should be able to walk my way out of depression, suicidal thoughts, - periods where I could not see the hope ... And he was right. I did become well! That my condition later became chronic has nothing to do with the therapist. Things happened (that I had not asked for) that was unbearable ...

So it is. We have no guarantee, but still we can invest wholehearted in our future and in the hope of either get rid of our depressions or at least learn to cope with them. Therapists are good at helping with that! If one wants a human therapist, one will have that. If one wants a god without failures one has to seek elsewhere ...