Also, always check your "spam" or "junk mail" or "promotions" folder / tab or whatever, as sometimes your email program may mis-direct the occasional email into one of those folders mistakenly.

We have no control over your email provider's filters or why they may reject our email to you. That's an issue you have to work out with your email program or email provider. Because we use a third-party emailing service specifically designed to try and ensure our emails get to you, we can't do much else on our end...

We send out over 1,000 emails every day and somewhere on order of 93 percent (on average) of them get delivered. The rest are either bad email addresses still in our system, or some sort of deliverability problem (most of which we resolve behind-the-scenes).

We have no known or open issues with any large email provider at this time, such as Gmail or AOL.com.