I think once the double booking starts to happen more than once and you’re being asked to move appointments then it’s time for the therapist to figure out her game plan. That should be a red flag for any therapist. Imagine if she told the 1pm client at 12:10 that she’s moving her appointment. Things do happen but that client doesn’t deserve that. How do we not know that the particular client isn’t in need of seeing her and having some type of crisis and now she’s cancelling because she double booked. It happened to me twice as i was going to her. She’s cancelled with me other times when she’s caught it on paper the day before or so. That at least saved me the trip. Not this time. I planned my day around this and i touched base with her prior to this. She said nothing at that time. I wonder what her excuse would’ve been for the 1pm client?