I don’t think this phrase means you shouldn’t ask for help. It means if you really want to change and you really want to ask for help and you are willing to do the work, then positive change might come.

If you are passive and maybe aren’t ready to make change or even ask for help, then no amount of help will change anything.

We all know that for example active addict will have to want to get help if they want to heal. You can’t force it on people