Quote:
Originally Posted by Xynesthesia
Not double booking, but one of my Ts was quite disorganized and made a mess around scheduling and other administration many times. His thing was calling me at the time of appointments that I canceled well in advance, to ask where I was. It happened 3 times within 1.5 year. He never apologized (for anything, in general), just told me that he did not remember my cancellation and I should remind him the day before. WTF?! I was really pi$$ed off the last time it happened and we had a huge fight on the phone over it.
Maybe double booking accidents can happen, but that note by your T about not sending an angry text is condescending. The fact that you were respectful toward the other client has nothing to do with how you felt about it, and you absolutely have the right to tell a T that.
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Disorganization is not okay either. I think Ts shouldn’t place their issues on their clients and expect for their clients to help them with their part of the job. I expect my T to know that I’m coming an dfor her to be organized when I’m there. I let her do her thing in the beginning of session in order for her to get settled. Last time she had a major making tea issue and the machine wouldn’t work. She was apologizing and said sorry. She gave me my time back but what if i couldn’t stay the extra time. Again if i say something then I’m wrong.
She just texted me not too long ago with her 9am opening tomorrow and if I voice myself then I’m wrong and she gets defensive. She will say come in and we will talk. Particularly in this case she needs to explain herself a little more via text or email. I’m not willing to just go in. I might be wrong but i feel forgotten and not valued as a client.