Please do not criticize yourself. It's easy to look at situations in hindsight and imagine better ways of handling things. There are those in this world who make entire careers out of telling others how they "should" or "shouldn't" have done something. Just take a look at our current media climate where every single move made by anyone in the public eye is completely blasted, and usually within minutes of the event occurring. People love to be critics and say how "they" would have handled it.

The only reason I said anything at all is because of how many mistakes I have made. I am a guru when it comes to what NOT to do because I've probably already done it. You did nothing wrong in my opinion, you simply reacted to a really crappy situation. The person who was wrong was the one who put you in the situation in the first place.