Quote:
Originally Posted by prefabsprout
I was compassionate with myself after being spoken to aggressively by an angry customer. It was horrible and I really just wanted to cry but I told myself I had handled the situation as well as I could and got on with my job. This was a big win for me as a sensitive person I tend to take these things personally but today I overrode that.
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(((((Prefab))))) When I read that, I got into protective mode of you. I'm glad that you were able to recognize those things! At the same time, I want to say I'm sorry that that customer made you feel badly. They are probably going through something awful themselves. It's not an excuse for them though. I'm so glad you were able to let it go. Prefab for the win.
