I think it’s totally reasonable for you to feel upset. On the one hand, that’s the therapist’s policy, so I guess they have a right to charge for it. On the other hand, I think human decency would cause many professionals to throw out the fee since you’ve been so reliable and you obviously can’t control getting sick. I’ve had to cancel the day of an appointment because I woke up sick that morning, and my t never charged me his cancellation fee even though he could have since it was less than 24 hours (his policy). That happened another time with a previous t and she did not charge either. Sometimes you just wake up sick and there’s nothing you can do about it. I think only if it becomes a habit, then the t should charge because maybe the client is not actually sick then..