@ splitimage, darrell, and perna.

thanks for the info. I think theres a way i can enter in customer service on the resume. I never thought of it that way. I mean i guess in a way tech support IS customer service. my friends have been telling me to lie. and i dont like lying. esp since if they check my references they will see that i was in tech support. So i can try that too. feeling a bit better today than yesterday just overwhelming sense of panic over bills, doctors, etc.

so thank you.