I'm getting better at it, sort of. My parents have always urged me to do whatever my work tells me to do, but after how my work is treating me even they told me I need to start saying no. And it's hard. I need this job, but I really don't know how to keep telling them no, I don't know what else to do to make them understand and respect my boundaries. I've dedicated voicemails specifying where I'm willing to work, not to call me at a client's house, I've told them countless times over the phone explaining and explaining where I stand and what I'm willing to do and what I'm not willing to do, and they refuse to respect that. But I need this job because of longevity and I worked my butt off taking classes so I can get the bonus at the end of the year, but my "no" game is weak. I have a habit of saying yes just to get them to hang up on me. They call me at least six times a day when I'm not even working full time at all hours of the day and night. I have to screen my calls and silence my phone all day and all night. I don't know how to keep saying no without losing the job. Help?