c) Write lists of exactly what you need to do on a typical work day. All the routine stuff, odds and ends, and anything you can do to help out your coworkers or bosses. This way, you come to work knowing exactly what is expected of you, and you will be showing your bosses that you are a good employee when they see you doing things you need to do without being asked. If something is difficult, or specific, write that down. When I was a housekeeper, my first few days I took notes of exactly how a room should be cleaned, the chemicals and what they are used for, etc. I did the same at front desk. I had my own section of "To-Do's" so that I can always stay busy.

Yes, I'd forgotten this. When I worked with computers I made a notebook of specific instructions (with pictures! I was a computer trainer before that.) It helped that I didn't really have to think when I was stressed, just follow my own instructions.

When I started working at a library branch, I included answers to things patrons--or people off the street--would often ask. (Where to get notarized, where to get stamps. what the instructions on our parking meter said, addresses, phone numbers, where to get birth certificates...People think the library knows everything.) That notebook ended up being used by the whole staff. It's less stressful if you don't have to keep saying "I don't know." or even having to ask other people.