Oh, Sky!! Don't get me going on my experiences while speaking to people outside the country!! I wonder if the only English they know is what's written on their response cards!
I went through something like that while buying my digital cam through Overstock.com. The person on the other end kept reading the same advertisement that was already on the web page where I found the camera! gggrrrr! I liked the camera and what the ad said, so the only thing I made darn sure of was that I could return it if I didn't like it. I could, so I got it. So far, so good, but it wasn't because my questions were answered.
Ok... MY rant is over.
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Psalm 119:105 Thy word is a lamp unto my feet, and a light unto my path.