The phone # on the website for my T seemed like a cell (out of state area code), but she was actually the one who texted me first about a scheduling thing. I use it occasionally if I need to hear back more urgently, but i do utilize e-mail the most. I also have spoken to her on the phone when I am feeling really bad or something has happened.

She doesn’t charge for any of it and responds to my emails about 80% of the time.