Well, I am still incredulous. How could someone be in the travel industry and have a poor knowledge of what exists beyond the border? How could they not grasp that I don't wish to book a round trip (I am landing in spot A, cruising to spot B and hence flying home from B). Why are they employed in such a job? As for the credit card company. Why on earth would you allow someone to answer the phone without knowledge of basic accounting terminology? And the individual at the Amazon accounting department being unaware that the world has different monetary systems and values? Mind boggling.

Why? I am beyond frustrated. Some of this I can in fact do myself but some of this must also be handled by these people. And 'apparently' no one has a supervisor any more. Aaaaargh!