I don't normally have outside contact privileges, I don't have my T's phone number or anything, just the clinic. But one time I was going through an extraordinarily rough time and my adviser let my therapist know, and she called me and let me come in the next day for an emergency session. At the end of that session she said "I know our next scheduled appointment isn't for two more weeks but if you need to come back before then, just call, it's no problem." and I wanted to call but I never did because I was too scared.