So, I work as an insurance agent for a small nonstandard company. The pay isn't the best, but the environment suits me. One thing about this job is that the turn over is pretty bad. I've been here for about 6 months and was originally hired as manager though decided to step down due to personal issues at the time. I've been through 2 managers and now there's the 3rd.
I'm 23, he's 18. We're supposed to do marketing, and events every week but that has not been getting done ever since he was hired. My main issue lately is that I'm feeling that he's inconsistent. We open policies, need to get all our signatures and due sure there aren't any mistakes etc etc. I've had some customers come in saying that no one was here when they went to make their payment, so I do know that he leaves the office. I don't know if he's closing early or just leaving for a few hours or what.
Since he's been here, he's been leaving his incomplete policies for me to upload. These also typically have a number of mistakes. He's new, but he has been here for almost a month now and the process really isn't difficult. Yesterday he handed me a policy he opened and told me to fix it. I handed it back and told him that he opened it and should practice perfecting his policies. I come in this morning and boop, there's two policies he opened, with some missing forms that he wants me to upload. I'm wondering if I should speak to our district manager about this more, I'm not one to bring things up but since of course there are other things he's been doing, I feel like I have no choice... I just wanted some opinions on whether I'm being stubborn or if my new "manager" should follow through with his work.
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