Case management sounds like a reliable source of demoralization. I wouldn't want to do it. There are jobs that have you feeling less like you're shoveling **** against the tide. You definitely might want to look into other employment options.

Not a bad metaphor. I do agree that broken dams are woven into the fabric of what's called the human condition. There's always a fly in the ointment. But the particular job you describe sounds like total immersion in human misery. Sounds like you did some good, but I'm sure you saw a lot of messes that you couldn't straighten out.