I could be wrong, but is it possible that once the second client appeared on the scene, Blondie was confronted with her ignorance and could no longer skirt it? Maybe the other client did or said something that caused her to realize she was lacking in this department, that it took a second occurence for her to not shrug this off? So, if you had been the second client where she became aware of missing the mark, she would have done so when you showed up instead of the first one? I realize this is a poor excuse if that's the case, but it takes it out of the arena of being about your value or worth to her. It's more about her being boneheaded and needing that extra push.