So, today I had my regular session. Went normally. For reasons that don't matter, I didn't have an appointment next week. At the end of the session, T tells me there's been a cancellation and she told receptionist to schedule me. Yay!
We go out and turns out the receptionist gave it to someone else because it's an "emergency". How in he!! can it be an emergency a week from now? Quickly pissed, and hurt. Left.
Get a text on the way home - "emergency" wrong word, client been trying to get in for a month and is "affecting work and school". ****, I struggle to get out the door every day to get to work. Which, of course, T knows. This isn't the first time I've lost my appointment to someone else. It truly an emergency, then I would understand. Might not like it, but would understand. This, not so much.
Texted back, said was angry and hurt. And didn't care about the other client. Then, told her I thought she was gonna be glad to be rid of me (I'm planning on retiring, with no health insurance).
Her text - didn't really deny the latter. Then, said the appointment thing was "my fault" (my, as in her, fault).
Is admitting fault the same as saying :"sorry"? Should I expect a "sorry"?
10 hours later I'm still upset and thinking of telling them to "give 'em (appointments) ALL away".
Really hurtin'
Sorry so disjointed - rushed