There have been a few threads on PC about how terrible some of the hotlines can be and how badly their operators have treated different PC members. I have also heard stories about people who say the hotlines helped them.

My experience was like yours, very negative. Makes me feel like it isn't much of a resource. What I found is that they didn't feel like listening to me at all, they jumped straight to telling me to go to a hospital, which was not what I wanted because I couldn't afford, in numerous ways, to be hospitalized at that point. I needed help staying out of the hospital, and the operator just didn't care. He didn't even care to listen to me. He clearly had no training other than reciting a script.

So I will never bother calling again, as I don't think there's any usefulness to it.

But I've heard mixed reviews, some good, some bad.

I'm sorry your experience was bad. Know that we care. Post on here. Come into chat. We are here for you.

Seesaw