Chihiro, you could tell her your feelings about this without directly asking her to come and see you, if that feels safer than asking and possibly being told she won't come. There could be arcane institutional policy reasons she hasn't offered to do so already.

Your T might be struggling with her feelings if she's trying to remain professional but she's upset for you that things have taken a bad turn for you, or she's worried, or she's frustrated by the policy limitations here. I'm sorry she wasn't warmer or more helpful on the phone.