God yes - this should be mandatory reading for everyone in sales and marketing. The article is totally me, but this Friday, I'm being shipped off to a communications consultant to learn to be more expressive in interviewing by my outplacement agency. And I had a recruiter tell me she couldn't place me because I wasn't enthusiastic enough LOL I;m an accountant. And now I'm supposed to network to try and find a job - my anxiety level is through the roof.

--splitimage