Today I did something I am really proud of. I voiced a complaint to a worker of mine about something in the program I'm in that I'm not happy about (It includes her). I'm really quite bothered by it, and affected by it. I kept my cool. I left her a voice message. I did not yell or swear or say mean things. I was not passive and I did not make my tone passive. I did not say "ok, have a good day," at the end. I just said "please call me" and "Bye." Its a good feeling.