I have just had my computer rebuilt (seeing as it was so sick) but the technician that did it hardly put anything back on that I needed (couldn't even get online to begin with as he 'forgot' to configure the modem ). The thing is, now I can't open 'Microsoft Word at all...It needs a 25 character 'product key' which apparantly came with the disks (I got all 4 works disks as a set, problem is it was 6 yrs and 6 houses ago lol so I have lost the box with the code on it). Microsoft have found a code that should've worked but didn't. Does anyone here have any ideas on what I should do please? (I will look into 'open office' at some stage but really like word). I know I should really go back to where I got the computer done but I have had so many hassles and such a negative time with the guy there that I feel drained just at the thought of facing him again