I understand that it's scary, it is for anyone, let alone someone who suffers from anxiety! Before I call someone I write down what I want to say. I like to rehearse a bit and imagine how the conversation will go so I am prepared. I also like to have a magazine to glance at and read (as I write this I realize how that must sound, like I'm not even paying attention, but it really does help calm me. I must be some sort of multitasker master!)