Quote:
Originally Posted by Turtleboy
that's correct, it can take many hours, we have to decide as a team how to act to remain unbiased, and for example the report came in before 6am my time, you have to remember we are unpaid volunteers, we do this out the goodness of our hearts and tbh we get quite a lot of hostility towards us, every single team member has mental health issues, we all struggle like you guys, we were all members here first, also please remember the team are from all over the world so time zones won't match up, plus at least half the team have full time jobs and families. we just ask you please be patient and use self care when triggered.
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Thank you for your reply, Turtleboy. I appreciate the explanation. I do volunteer many hours each week working with a mentally ill population in my region; I am also a mod on another forum. Therefore, I well understand the role of being a volunteer and the amount of time, energy, and commitment volunteering takes. To me, a volunteer position is no different than a paid position, regarding commitment and responsibility.
I believe that the time zone difference plays a large role in all of this. Since I am out west, what is early evening for me is much later for most everyone else in the world. I will do my very best to take that into account in the future.
I'm curious: Are there any moderators living on the west coast of the U.S.?