Today I was at the pharmacy to pick up my Latuda. The pharmacist was helping someone and the tech called me up to the window next to him. I assumed it was because the pharmacist was finishing with the other guy and he’d be walking away. Not so. The lady asked for my name and I gave it to her. I presumed she’d make the transaction without mentioning my medication. I began getting uncomfortable as it was clear the other guy was not done and I’m hearing about his medications. She asks me if this is for the Latuda. I stopped it there and said this is a privacy issue and I’m not comfortable.
I waited until he was done and went back. There’s a sign you have to stand behind for privacy. I’ve never in my life done a pharmacy transaction side by side with another person.
I discussed it with the tech and pharmacist. The pharmacist said they routinely call people up and if you have a problem with it, just wait. This was the junior pharmacist, not the head guy, but he’s a licensed pharmacist. Am I crazy here? I think this is a major privacy violation. I did point out that this is not like an antacid or blood pressure medication. Very different situation.
I intend to discuss it with the head pharmacist next time I see him. Would welcome any thoughts.
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