ECHOES it sounds like a friendship to me. If it walks like a duck, flies like a duck and quacks like a duck, it's a duck!

I find it odd that she was offended by the term "friendship". I began chatting about 12 years ago. There was a group of us that all started chatting about the same time, and several of us remain in touch through email. I concider them friends.

I am confused as to why someone would put all that time and effort into a relationship then be offended. "...she does not provide friendship or social relationships there." what else would it be? It was not a business relationship. What else could it be called other than social or friendship?