yes, but I'm slowly getting better at it.

the way I try to look at it is this:

the person I'm phoning to make an appointment with is just that- a person on a phone, who, more than likely, I won't speak to again. they can't hurt me, because they are on a phone line somewhere and can't do anything beyond being abusive on a phone line, and if that happens, I can just hang up

my anxiety is more ringing people I know to check up on them.

a friend of mine just got out of hospital because he has a heart condition, and i've said for weeks I'm going to ring and check on him,

can't do it...