That sort of thing has happened every single time but once. And that once, she stayed on with me for over two hours and I ended up getting help rather than ending up in forced IP. She was a good one who didn't care if she lost her position as long as she could help just one person. That's something to respect. But I digress.

It was wrong of them to do that to you. Is there any other local hotline or even a national one? Or maybe just peer chat groups.