I have had talked with both T's on the phone. Not a session but check in lasting about 20 minutes because I am struggling and they can't see me in person. With EMDR T we set up a time in advance so we schedule it for a time that works for both of us. With long term T she will always ask if it a good time (again I have somewhat of an idea when she will call. If not she I will ask if I can call back in a few minutes.