So the first thing that I do when I wake up in the morning is check my emails. I usually get 8-10 overnight. Imagine my surprise when I saw an email reminding me of our appointment on Tuesday. Of course, it wasn't you doing it. Looks like the practice is using a new client management system. But most interestingly is that it seems like your availability is online. I'll never have to call you again, even for appointment rescheduling.

We should talk about this.