lizard lady.. microsoft no longer updates anything below windows 10. that means anything named or numbered before windows 10 came out will continue to have more and more problems eventually resulting in not being able to use the computers that have those operating systems.

my suggestion is go to microsoft.com and download the windows 10 operating system. you most likely will have to pay because the first year free downloading is done. but you can open the microsoft chat on their microsoft.com website they will be able to answer any questions you may have.

another avenue you can go to solve this problem is go to any walmart, best buy, target and purchase a new computer or laptop that already has windows 10 on it. they run anywhere between 180.00 to 800.00 depending on which brand and size you get.

other than that theres nothing you can do because your operating system is too outdated and no longer supported (no longer gets patches and other needed updates to keep computers, laptops.... running correctly)

getting windows 10 operating system stopped all my computer glitches like black roaming squares, lag time and so on.