i agree with you, Tyranover~! for me, the worst thing is the chat list... it lies.
i never know who is actually in the room, who is inactive, and who has just left their name in the room for 8 days. surely there is some tech-tweek that can be done about that~! at least then when i use "Who's In Chat", i might find out if i want to go or not.
also, i find that the system we used to have of announcing people entering the room is gone. so no one gets greeted, and they leave without notice, too. a lot of people feel ignored enough in real life, who needs that in a support chat ?
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AWAKEN~!
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