i just want to point out that I don't rant and rave. I point out each failure or situation with an example of the failure AND a suggestion of how it should have been according to what in my opinion ought to be a reasonable expectation. Where possible, I provide a recommended solution to ensuring the same problem doesn't repeat itself. When I say I get demanding, the wording looks more like, "I thus require a refund." Never do I use the word 'request'. Never do I rave.

Yes, you are right in that there are times it does seem better to let go and just avoid a lot of trouble. When the situation involves wrongs committed only towards myself for instance, I completely back down. However, when I see someone else being treated wrongly or am part of a larger group receiving the same I seem to grow a backbone.