[QUOTE=Carmina;6161334]So what the heck do they need to spend 2 hours grilling you on? Sounds ridiculous.[/QUOTE

Duty managers, and all employees here, have to make dozens of decisions every day, based on many factors.

It's subjective!

I don't work I'm a hospital, or pharmacy or school or something like that, where things are correct or incorrect.

Thanks, Carmina.