when my phone rings, I always ignore the call.
I have a phobia of the FBI coming after me, and I suppose every time it rings, I'm thinking it's some investigators coming after me.
that, or prank calls like surveys
when it comes to calls, I am absolutely fine if the number I am calling is automated (press 1, press 2, etc)
speaking to real people on the phone bother me..
I usually have to plan those types of phone calls in advance, practice what I want to say, then call them- and even then I struggle.
one of the things that help me though is thinking that.. it's just that. it's a person on a phone line. at this moment I am safe, and they can't do anything to me. they can abuse me on the phone, but then I can hang up and ignore their call backs
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